Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider remember you by name?
No, and they don't make an effort to even try
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
No, they always call hours after they say they will
Does this provider have helpful information available online?
Yes, but very little
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!