Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider's office easy to locate?
Only with clear directions
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!