Did this counselor answer all of your questions?
None of my questions were answered
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in