Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week