Does this provider always put the customer first?
                        
                        
                            Definitely not. They seem to care more about themselves
                        
                        
                            Were the staff members able to answer your questions?
                        
                        
                            Every time I asked the staff a question, they referred me to someone else
                        
                        
                            Was this provider argumentative or easily angered?
                        
                        
                            Yes, I was scared to say anything
                        
                        
                            Did this provider seem up-to-date with the current advancements in their field?
                        
                        
                            Not at all, they seemed stuck in the past
                        
                        
                            Was the waiting area spacious?
                        
                        
                            No, it was rather cramped