Was the retail store easy to locate?
                        
                        
                            Fairly Easy
                        
                        
                            Would you refer this retail store to a family member or friend?
                        
                        
                            No, I wasn't impressed
                        
                        
                            Was the staff at this retail store friendly?
                        
                        
                            Not one bit
                        
                        
                            Were you able to get all of your questions answered while you were at this retail store?
                        
                        
                            No, I left confused and frustrated