Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best