I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. My overall experience with this nursing home was just ok. I'm not sure if I would go out of my way to recommend them to anyone. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. I was given a polite greeting when I walked in. It was nice to be acknowledged.