“ To my dear friends at Arden Courts: Please kindly accept my family’s sincere appreciation for the marvelous care, patience, loyalty, empathy and unbelievable dedication you all provided for my wonderful father during his three year stay at your residence in Chagrin Falls, Ohio. He was undoubtedly treated with the utmost, respect regardless of whether he was enjoying a good or bad day. Witnessing first hand, his unfortunate and forever increasing dementia, it was abundantly clear your trained staff and nurses were always capable of handling his many needs; bathing, dressing ,feeding and most importantly safety as dad’s cognitive skills progressively declined . He died in peace and comfort thanks to all of you and the efforts of the Hospice folks you engaged on his and our behalf. On behalf of our family, thank you Arden Courts in our time of great need; we clearly recommend and heartily endorse your incredible assisted living home’s remarkable services. “