They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available.