I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The office was very easy to locate. I didn't have any trouble finding it at all. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.