Their staff is very friendly and professional. They were very polite and helpful and made sure that I had everything I needed. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.