They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They never left me for an extended period of time and I never felt ignored. They always made sure that I wasn't in any pain. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.