They have a very good professional reputation. I know that I'm under the care of an expert. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.