They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.