I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They made the extra effort to make sure every question and concern I had was addressed. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I wasn't worried about their equipment. It was safe and well taken care of. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.