Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Absolutely! They made me feel like my questions and concerns were stupid
                        
                        
                            Did this provider pressure you to purchase any unnecessary products during your visit?
                        
                        
                            No, my decisions were always respected
                        
                        
                            Does this provider promptly return your phone calls?
                        
                        
                            Yes