Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They always made sure that I wasn't in any pain. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me.