Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Was this provider's staff friendly?
No, they were rude