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BROTHERSTON HOMECARE INC

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BROTHERSTON HOMECARE INC
BROTHERSTON HOMECARE INC
(9 Reviews)
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1388 BRIDGEWATER RD BENSALEM, PA 19020
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About

BROTHERSTON HOMECARE INC

BROTHERSTON HOMECARE INC is a Medical Supplies facility at 1388 BRIDGEWATER RD in BENSALEM, PA.
Primary Specialty

Medical Supplies

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1388 BRIDGEWATER RD, BENSALEM, PA 19020
Services BROTHERSTON HOMECARE INC is a medical supply company in BENSALEM, PA. Call BROTHERSTON HOMECARE INC at (215) 633-7300 for a detailed description of the medical equipment offered.

Contact BROTHERSTON HOMECARE INC and discuss your insurance questions and medical supply needs. Add a review for BROTHERSTON HOMECARE INC’s profile, using the wellness.com directory.
Consumer Feedback
(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
View All 9 Reviews Add a Review
Recent Reviews
It pains me to write this review as my daughter has been with Brotherston for years. She had a brain injury six years ago and is on a ventilator and feeding tube. They schmoozed us at first to get our business from another company and were great in the beginning. Then when there was insurance reimbursement issues (due to their billing mistakes) which left a significant balance (again, due to their billing mistakes) they started threatening to hold my daughter's orders unless I made payments, even though there was no issue with her current authorizations. I explained how it was unethical to withhold authorized medical supplies because of a past due balance, but they would not budge and demanded monthly payments. The owner of this company is all about money and could care less about the vulnerable population it serves. To add insult to injury, they still have my daughter on their Testimonials page as a poster child for their wonderful service!
by lisa armstrong xxx.xxx.206.246
July 12, 2022
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They were absolutely amazing and make others in the same field look like beginners.
by Anonymous
August 26, 2011
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Recent Polls
Was this provider thorough in discussing the risks and benefits of your treatment options?
No
Did you think that this provider was thorough with you during your appointment?
No
Did this provider show attention to detail?
Definitely not
How would you compare this provider to others in his/her field that you have visited?
Terrible
Did this provider give the impression that they cared about your concerns?
No
by Kat xxx.xxx.254.176
April 08, 2014
Does this provider return your phone calls?
No
Does this provider take that extra step to make you feel special?
Never
Did this provider answer all of your questions?
Some were answered
Was the provider's staff welcoming to you?
Somewhat
Would you recommend this provider to others?
Absolutely Not
by Anonymous xxx.xxx.162.119
March 19, 2014
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