Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them