Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider answer all of your questions?
None of my questions were answered
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me