Was this provider's office too cold?
No, it was fine
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else