Does this provider promptly return your phone calls?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution