Not very knowledgeable about how to treat a pet owner. They are not compassionate. Told me to put my deceased dog on a chair next to me to fill out paperwork. The logical question, should have been, could we take your dog to back until you fill out the paperwork. It was hard enough to carry my deceased dog on my lap to take him to their clinic. After finishing the paperwork, they took to their office. Understand that on my paperwork, I had my name, address, and my phone number. The girl came back and asked how I was going to pay and I told Her CareCredit. Excuse my expression, but she was very bright, when she for information like, name, address and phone number, after I already handed to her. Not very efficient front desk staff. Then my receipt said stated: Emergency - $81.69, Euthanasian after Care- $429.25, Payment method: Care Credit total - $510.94
Now how do you charge for Euthanasia after Care, when my dog was already deceased and no care before, except for me holding him during the whole time I was there.
All I can say, don't take you pet there for care.
by Richard George Hogan
xxx.xxx.130.111
December 18, 2024