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Animal Medical Hospital Of Northern Vermont

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Animal Medical Hospital Of Northern Vermont
Animal Medical Hospital Of Northern Vermont
(16 Reviews)
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Hyde Park, VT 05655
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About

Animal Medical Hospital Of Northern Vermont

Animal Medical Hospital Of Northern Vermont is a Animal Hospital facility in Hyde Park, VT.
Primary Specialty

Animal Hospital

Map and Directions
Hyde Park, VT 05655
Services Animal Medical Hospital Of Northern Vermont practices at Hyde Park, VT 05655.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Animal Medical Hospital Of Northern Vermont in Hyde Park, VT, please call (802) 888-7755 for more information.
Consumer Feedback
(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
View All 16 Reviews Add a Review
Recent Reviews
Recently I took my dog to this vet- our long time vet- because I noticed he
s been having difficulty breathing while hiking and walking. I contacted my friend, who is also a vet in another state, who recommended we bring our dog in for a geriatric exam. Dr.Stevenson said that everything looked fine, except for the paleness inside of his mouth. He added that there were a number of things which could cause this: cancer,a hemorrhage, or internal bleeding. He said that this was an old dog, but that he was in pretty good shape for how old he was. He laid my options out by saying we do nothing and allow him to digress, or we look into it and see if there were a treatable cause for the shortness of breath and paleness. It seemed clear to me that the best course of action was to proceed with testing. He said that he wanted to prepare me fr the possibility that the xrays may come back showing that he was "full of cancer." I left my dog there for an hour and came back. He was very prompt to consult with me upon my return, but made me wait in the exam room while he spent a considerable amount of time discussing how he was going to stack the hay in his barn with someone else- all the while leaving me wondering what was wrong with my dog. He came back and we discussed the results of the testing for a few minutes. I lwft and went to the counter to check out and pay my bill. I was shocked to discover that the bill was over $400.00. I said to the receptionist that I was unable to pay that much all at once. Dr. Stevenson came out from around the corner and raised his voice to a tone which became hostile. He said, "I'm trying to run a business here, I don't have room for patients who can't pay!" I added that I was just saying that I was unable to pay all at once, and that I intended to have him paid off within the next to weeks. He accused me of never intending to pay. He said, "Everyone who has never paid me has said those exact words." I reminded him that we have been long term clients in good standing- a point which he didn't' seem to care for. I added that if they were able to communicate that the testing would be so expensive, we could have been able reach an agreement beforehand, and avoided the sticker shock I was experiencing. The receptionist chimed in to say "He wouldn't have done anything if he didn't think you were able to pay for it." A point which has me confused. Clearly, Dr. Stevenson provides different levels of care based on what he thinks other people can afford, and gets pissed off to the point of yelling when people ask for payment plans.I left feeling disenfranchised. I returned the next day after I realized I didn't get a receipt for my visit, detailing the work that was done. I asked for a this, and the medical records for the visit- which I did not receive. After it became clear I wasn't getting the records, I asked the tec where I would go to report them for an ethical violation. I was met with a vague answer: "Go call someone at the state. I'm not sure who, but someone there will tell you." I was not provided a number or more specific information. Later that next day, my friend- the vet- asked for a copy of my dog's records. After Dr. Stevenson learned I was going to report him, he made sure to add a SOAP note containing misinformation about our interaction, saying that I "insisted" he proceed with the testing and that I "didn't think I should have to pay for the visit," among other personal insults and false information about my visit. His point here was to made me look like a bad consumer to the next office. My experience with David was that 1.) He uses scare tactics to run up the bill 2.) Won't tell you anything about the cost, and 3.) Is insensitive to the financial situations of people who want there pets to have the best care possible.If you want "quality and compassionate care, " go somewhere else!
by Neil Herrick xxx.xxx.6.223
September 20, 2015
Friendly, knowledgeable staff. We had my Carlin Pinscher, Raven go through their "New puppy" round of shots and check-ups. They also saved my cat from constant UTI issues, not by expensive prescription foods, but by trying a different brand of regular (higher quality, but MUCH less expensive than prescription) foods.
by grizlok xxx.xxx.159.254
March 26, 2015
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Recent Polls
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Did this provider seem knowledgeable and competent?
Definitely
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.58.2
November 19, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Usually
by Anonymous xxx.xxx.84.42
October 27, 2014
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