Directory > Providers > Pet Services > Animal Hospital > MI > Flushing > Riverside Animal Hospital

Riverside Animal Hospital

Nearby

Animal Hospitals

Borders Melissa DVM

Flushing, MI

Brown Gregory DVM

Flushing, MI

Crow Ronald G Jr DVM

Flushing, MI

Flushing Animal Hospital

Flushing, MI
Get Featured on Wellness.com > Learn More
Riverside Animal Hospital
Riverside Animal Hospital
(8 Reviews)
> Get Phone Number & Directions
Flushing, MI 48433
Update Profile
Report Incorrect Info
About

Riverside Animal Hospital

Riverside Animal Hospital is a Animal Hospital facility in Flushing, MI.
Primary Specialty

Animal Hospital

Map and Directions
Flushing, MI 48433
Services Riverside Animal Hospital practices at Flushing, MI 48433.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Riverside Animal Hospital in Flushing, MI, please call (810) 659-5692 for more information.
Consumer Feedback
(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
View All 8 Reviews Add a Review
Recent Reviews
Main receptionist lacks customer service skills. I base my decision to choose a place of business on how well the front desk people act. Going against my gut instinct because my mother had used this place, I went ahead. Please get a new receptionist to replace K....
During my initial visit, I was led into a dirty room that had to be cleaned up.
On my second visit, my dog went in with one problem and left with two. There was an ear wound that would not heal, and after surgery, my dog has a chunk that was trimmed out, leaving a tip that is bound to get caught in something and will in the future have to be trimmed off as well. He looks as if he got in a dog fight, and when people ask me about his ear, I'll respond with: "Oh no, it wasn't a dog fight. It was the vet."
The other problem was that somehow, the nail from his dewclaw had been ripped off. Nobody could tell me what happened, but I know it happened at the facility because he was bleeding on me when they brought him in the examination room. Of course fees were paid before even seeing the results of the surgery and the accidental dewclaw injury. There were no apologies and there wasn't much concern, only a bandage and a bill, to see my on my way. It was a hefty bill too for all the problems that occurred. It would have been nice to have some money refunded or have some other service offered to make up for this accident.
After trying to get in contact with the owner and failing (either he was avoiding, or the receptionist was covering), I finally told my concerns to the receptionist K (bad choice, again). After hearing excuses/reasons from her about my concerns, there was never an apology in the conversation or real effort to fix anything except to say that she'd talk to the Dr. and get back to me. I really would have liked to have my problems resolved by the owner, which would have been the best thing to do for the business, but alas, the receptionist called back and fed me lines on what the Dr. said (supposedly). Only at this time did I receive an apology for anything.

Bottom line: poor customer service, lack of courtesy/respect, hefty bill for services rendered, poor business practices, more into money than you and your pet

Do yourself and your pet a favor and choose some place that runs their business with a focus on your pet's health, safety, and well being.
by GoodDog xxx.xxx.51.130
June 12, 2012
> View All Reviews
Recent Polls
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Tiiu xxx.xxx.22.249
September 27, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
by Karen xxx.xxx.82.12
August 16, 2013
> View All Polls
Add a Review