Was the waiting area spacious?
No, but I can always find a seat
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have helpful information available online?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.