Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation