Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Were you able to get all of your questions answered while you were at this salon?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great