Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the stylist spend extra time washing your hair?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible