Was it clear that this provider takes pride in the appearance of his/her office?
                        
                        
                            Yes, the office was well organized and taken care of
                        
                        
                            Does this provider ever overbook appointments here?
                        
                        
                            Never! They have lots of business, but they do such a great job of never overbooking.
                        
                        
                            Did you spend a lot of time in the waiting area at this salon?
                        
                        
                            No, my appointment started at the scheduled time
                        
                        
                            Did the staff at this salon leave you unattended for an extended period of time?
                        
                        
                            No, I was always attended to
                        
                        
                            Did the stylist spend extra time washing your hair?
                        
                        
                            Yes, she/he even massaged my scalp. It felt great!