Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you spend a lot of time in the waiting area at this salon?
The wait wasn't terrible, but it wasn't the best
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Would you refer a friend or family member to this salon?
Yes
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed