I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. There's been times where I've gotten a massage, and the whole massage was ruined because they had very calloused hands. I was so glad that I didn't have to worry about that here. They had very smooth hands, which made the whole massage even more enjoyable.