Wintersong Village of Delaware

Wintersong Village of Delaware
Wintersong Village of Delaware 478 S Sandusky St Delaware, OH 43015
About

Wintersong Village of Delaware

Wintersong Village of Delaware is a Nursing Home facility at 478 S Sandusky St in Delaware, OH.
Primary Specialty

Nursing Home

Services Wintersong Village of Delaware provides extended-stay nursing care to seniors with varying levels of disabilities in Delaware, OH.

Please call Wintersong Village of Delaware at (740) 369-8741 for more information or to schedule an on-site visit.
Consumer Feedback
(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Expertise
2 star average for Expertise
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Recent Reviews
I was a patient there in January of 2013 after I had surgery and it was very nice then, but when I had to spend some time there at the end of November after my second surgery it seemed like a different place. There were all new people and even though most of them were very nice, they were so busy I felt bad when I needed to ask for anything. When I asked one of the workers what happened he told me a new company had bought the facility and fired a lot of people and reduced the number of people that worked there. When I needed pain medicine it took a long time to get it, especially at meal time. And the food isn't as good as it used to be either. I guess they changed that too. And this time there was a lady that screamed and cried alot of the time, especially at night when I was trying to sleep. It frightened me at first, I thought someone was hurting her, but then I saw her doing it in the tv room and realized she did it because there was something wrong with her, but no one seemed to pay much attention to it, so I guess it is normal. I would not recommend this place anymore. I will go to a non profit place if I need anymore breaking from surgery.
by anonymous xxx.xxx.105.217
January 01, 2014
They made the extra effort to make sure every question and concern I had was addressed. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Jean
September 24, 2011
Recent Polls
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.67.24
May 06, 2014
Did the staff at this senior care facility use excessive foul language?
No
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.129.107
April 28, 2014
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