Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.