Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's staff friendly?
Not Really
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best