Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was this provider's staff friendly?
No, they were rude
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me