Did this provider answer all of your questions?
None of my questions were answered
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all