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Mountain Trace Nursing Center

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Mountain Trace Nursing Ctr

Sylva, NC

Skyland Care Ctr

Sylva, NC
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Mountain Trace Nursing Center
Mountain Trace Nursing Center
(12 Reviews)
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417 Mountain Trace Rd Sylva, NC 28779
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About

Mountain Trace Nursing Center

Mountain Trace Nursing Center is a Nursing Home facility at 417 Mountain Trace Rd in Sylva, NC.
Primary Specialty

Nursing Home

Map and Directions
417 Mountain Trace Rd, Sylva, NC 28779
Services Mountain Trace Nursing Center provides extended-stay nursing care to seniors with varying levels of disabilities in Sylva, NC.

Please call Mountain Trace Nursing Center at (828) 631-1600 for more information or to schedule an on-site visit.
Consumer Feedback
(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
View All 12 Reviews Add a Review
Recent Reviews
My daughter came with me to visit our beloved patient who we have visited once a week on Sundays during lunch. She was appauled when she asked a worker to help our loved one get on the toilet because he had to go. My daughter was told that the patient was not on her side of the home and she was busy. She told my daughter not to try to get him out of his wheelchair due to liability even though he needed help so he would not eliminate in his chair, so my daughter broke the "rules" and took him to his toilet, pulled his pants down, and placed him on his toilet, even though it was slightly too late. When he was finished, she cleaned him up and put fresh clothes on him and brought him back to the activity room where his visitors were waiting for him not speaking of the humiliation he endured being wiped and cleaned by my compassionate daughter. Before this, we were already feeling sad for another patient who wanted to sit at our table but was being "punished" for chatting and not eating her food in the staff appropriate timing when this woman doesn't receive visitors or anyone who shows her love except the love she feels at the table that we visit.????
by Lia Gail Mills xxx.xxx.165.163
August 26, 2014
They barely gave me any information at all. Their staff was not friendly at all, I didn't feel welcome there. My brother received inappropriate treatment, was left in pain. When I asked why he did not get what he needed, they told me they would get to him when they had time. They called me at home and accused me in interfering with my brother's care. Within 3 days of being there, my brother's condition worsened. They ignored his pleas to be sent back to the hospital, until I arrived and demanded he be sent. He died in the emergency room.
by Christine Sievers xxx.xxx.169.80
July 11, 2012
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Recent Polls
Would you recommend this nursing home to others?
I Already Have
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.176.145
April 29, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous xxx.xxx.104.239
April 15, 2013
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