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ManorCare at Palos Heights West

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Windsor Estates Nursing and Rehabilitation

Country Club Hills, IL

ManorCare Health Services

Palos Heights, IL

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Palos Heights, IL

ManorCare at Palos Heights

Palos Heights, IL
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ManorCare at Palos Heights West
ManorCare at Palos Heights West
(2 Reviews)
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11860 Southwest Hwy Palos Heights, IL 60463
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About

ManorCare at Palos Heights West

ManorCare at Palos Heights West is a Nursing Home facility at 11860 Southwest Hwy in Palos Heights, IL.
Primary Specialty

Nursing Home

Map and Directions
11860 Southwest Hwy, Palos Heights, IL 60463
Services ManorCare at Palos Heights West provides extended-stay nursing care to seniors with varying levels of disabilities in Palos Heights, IL.

Please call ManorCare at Palos Heights West at (708) 361-4555 for more information or to schedule an on-site visit.
Consumer Feedback
(2 Reviews)
Service
2 star average for Service
Environment
2.5 star average for Environment
Expertise
3 star average for Expertise
Value
3 star average for Value
Recommended
1 star average for Recommended
View All 2 Reviews Add a Review
Recent Reviews
My family and I feel horrible about the care that my mother received during the 3 weeks she was a resident of ManorCare of Palos Heights West. She went there for skilled nursing and rehabilitation due to having a stroke following back surgery . We experienced a nursing staff that was incompetent and negligent! The very first morning there she was not delivered a breakfast, and no staff member noticed. It went downhill from there. A response to her call button regularly took 20+ minutes. The final straw was when an incompetent CNA positioned my mother in a very precarious position to eat lunch, and left the room! With no back strength or control of the left side of her body, my mother fell off the bed and hit her face on the table on the way down, as well as injured her arm and hand. The nursing staff told us that they called the doctor on staff to see her, but when we spoke to the doctor, we found out that never happened! They proceeded to overmedicate her to quiet her down for the next couple of days. The nursing staff never had a chart of what medications and dosage she was given and when. Trying to get a nurse to provide any information was like pulling teeth. We have obviously moved our mother to a different rehabilitation center to not only prevent her from being mistreated but to give her a chance at recovering!
by LAK5433 xxx.xxx.151.194
September 18, 2013
Recent Polls
Are you going to visit this senior care facility again?
Not if my life depended on it
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.238.245
March 31, 2014
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