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Iowa City Rehabilitation & Health Care Center

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Iowa City Rehabilitation & Health Care Center
Iowa City Rehabilitation & Health Care Center
(6 Reviews)
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4635 Herbert Hoover Hwy SE Iowa City, IA 52240
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About

Iowa City Rehabilitation & Health Care Center

Iowa City Rehabilitation & Health Care Center is a Nursing Home facility at 4635 Herbert Hoover Hwy SE in Iowa City, IA.
Primary Specialty

Nursing Home

Map and Directions
4635 Herbert Hoover Hwy SE, Iowa City, IA 52240
Services Iowa City Rehabilitation & Health Care Center provides extended-stay nursing care to seniors with varying levels of disabilities in Iowa City, IA.

Please call Iowa City Rehabilitation & Health Care Center at (319) 351-7460 for more information or to schedule an on-site visit.
Consumer Feedback
(6 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
1 star average for Recommended
Staff
1 star average for Staff
View All 6 Reviews Add a Review
Recent Reviews
staff was friendly and knowledgeable. the therapy my dad received was excellent. the food was good. over all it seemed like a very nice place.
by tannis xxx.xxx.67.131
November 16, 2018
Where to even begin with this place! It is a mess and should be shut down immediately! The entire building reeks of urine and poop pretty much all the time. The entire building is filthy. It is as if they are never cleaning the mops or changing the water and continuing to clean or something because I do see housekeepers and see them cleaning but everything is still disgusting.

The staff is extremely rude, unprofessional, and abusive. Staff will cuss all up and down the halls at each other and at residents. They are constantly yelling at residents for asking for help acting as if it was a big inconvenience to them to do the job they were hired to do. Staff will openly in front of residents and guests down the facility, other coworkers, other residents, and make fun of residents. Don't get me wrong there are some good staff but they are unfortunately overshadowed by the bad. In a months time frame they lost I'd say probably half of their management staff because they quit.

Call lights stay on for hours on end. It is very common to go into the halls and see tons of call lights flashing for long periods of time. Most of the time it looks like Christmas time in the hallways.

The administrator seems very disconnected from the facility. I've talked to her tons of times about my issues and she never seems to be listening she is always messing around on her computer, phone, or staring off into the distance when you talk to her. It's very apparent she doesn't care.

Residents will physically fight each other also. I've also seen residents bullying each other and staff does nothing but egg it on or laugh at it. The staff is majority ghetto and white trash who make it very apparent they hate their job and do not want to be there. If that's the case then why not go somewhere else?

State is constantly in the building but never seem to do anything at all.

I would however like to end with some positive things. The rehab team is wonderful and goes above and beyond but they are contracted in from another company. The food is very good. The young girl that runs the kitchen does wonders with what she is given. The staff that left were very caring and tried their hardest and best to change things but I could see they just simple couldn't with what they were given and I do not blame them for leaving one bit. If it wasn't for the therapy I'd probably pull my husband.

Please stay away form this place and I just hope it is soon shut down.
by LB xxx.xxx.11.147
November 01, 2017
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Recent Polls
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider listen to your input and concerns?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Interested party xxx.xxx.131.1
December 01, 2012
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
December 17, 2011
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