One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.