I have over 15 years experience as an LPN. The majority of my career has been in Rehabilitation and Long-Term Nursing. I feel I would be an asset to your community.
They answered most of my questions but I could have used more information. Their staff is very friendly and professional. I felt like my needs were mostly met, but they didn't make any extra effort. My mother is in this facility and I am not unhappy with the personal care of her at this time, however seeing some other patients in the facility I am concerned about her future needs as her dementia and other health worsens.
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They paid close attention to me and all of my questions were answered.