Was this provider's staff friendly?
Not Really
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best