Did this provider show attention to detail?
Kind of, but not very much
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't