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Lake Hospital System West

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Lake Hospital System West
Lake Hospital System West
(8 Reviews)
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36000 Euclid Ave Willoughby, OH 44094
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Lake Hospital System West

Lake Hospital System West practices at 36000 Euclid Ave, Willoughby, OH 44094
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36000 Euclid Ave, Willoughby, OH 44094
Consumer Feedback
(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
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Recent Reviews
There were some problems that I had while staying here with my wife. The rooms were kept cold, and the room that we were put into had a problem that caused a buzzing noise if we adjusted the thermostat. The noise wasn't too bad in the room. It was more of a nuisance in the hall. Whenever we adjusted it, it would always be adjusted back by someone, so we were cold most of the time. I had to watch my wife have a C-Section while almost unconscious because of the nitrous oxide. She was having so much pain that she was crying. The spinal that was given failed. Then the placement of the local anesthesia must have been off target, because it didn't help enough. Finally they had to give her nitrous oxide. Before the C-section an IV needed to be applied. The nurse doing it went in with the needle, pulled back, pushed in, and was continuing with these prodding movements for long enough to make me cringe to my wife. She never got it at that location, and as I thought, there was one heck of a bruise. When we left the operating room, I asked a nurse if I should take my booties off before stepping out of the room. She told me that it was up to me, and that it didn't matter. I asked because I was wondering if the nurse with blood on the bottom of one of her booties was supposed to take them off before tracking it out of the room into the hall. She didn't go far into the hall, and not where people walk, but where they could if they wanted to. One night one of my kids fell asleep in the room. We were unaware of the policy of children after midnight. It was part of the packet stating that after midnight, no children are allowed at the location. We just didn't see it. At about12:45 A.M. a nurse informed me of that. When I spoke with the head nurse about the long drive, and my one kid sound asleep, she insisted that we leave. I wanted to mention this because given the circumstances; I think that they could have made an exception, especially since they were over a half hour late enforcing the policy. While I had her attention, I spoke to the head nurse about the pain medication, and ask why my wife is never approached at a scheduled time to take it. I also asked if she would enforce the schedule on the board where the nurses are suppose to keep track of it. She said, "Yea, some forget." She said more, but I don't remember exactly. My wife and I were told by another nurse that we needed to ask for pain medications. It was terrible! She was in pain. There would always be a pain med time at night, so because she would be sleeping, and I wasn't there to help, no one would remind them. One nurse went out of her way by calling the doctor, or whoever, to get permission to change the order to begin oxycodone, back to acetaminophen. She then began to lecture about drug abuse as if my wife would become a junky. All my wife wanted was the same pain management as she had the first two times. This same nurse happened to know a friend of ours, and she talked about us poorly. It was a complete violation of our privacy, but I’m sure the conversation was during off hours. She was talking about how she and the other nurses felt about us, probably because of me expressing my concerns. Along with what else was said, we found out that they had a problem with me making ice chunks in the freezer with the Styrofoam cups. I'm not sure what it was exactly, using the freezer, or the cups, who knows. We have had two babies prior to this one at this place. Both times were fine, actually very nice. It hurt paying the tremendous bill this time. Something happened to this place, because it is no way what it was a few years ago. I hope that this helps. It's a pretty bad review, but it needs to be known. I feel bad a little for not reviewing the first two times, because they were good stays; maybe part this nightmare review a bit.
by Paul Miller xxx.xxx.231.160
July 18, 2019
Came in pain left in pain and was told to see a random doctor. Guess we all just deal with broken bones now a days because of heroin addicts. Why I would even think to trust them after my grandma and my daughters grandma died of pneumonia one 86 and the other in her 60's and they just sent them home to die.
by Stop making people suffer xxx.xxx.18.6
September 21, 2018
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Recent Polls
Were you able to relax during your appointment?
No, I was on edge
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.196.238
October 28, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
December 03, 2011
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