Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider answer all your questions?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it easy to find parking at this provider's office?
Yes, it was convenient