Was the waiting area spacious?
Yes, extremely spacious
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.