Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this surgeon promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did you spend a lot of time in the waiting room at this surgeon's office?
I waited forever for my appointment!